Services

Professional Services

So much more than just UC integration

Successful UC deployments take more than design, supply and installation and MultiConsult provides all the professional services you need. You’re in safe hands when you trust your UC to MultiConsult.

We plan, design, deploy, support and evolve end-to-end solutions that are reliable, efficient and run smoothly and safely on your network.

Which technologies are relevant? Will they be compatible with your current estate? When is the right time to replace them?

MultiConsult takes away the burden of too many choices, identifying which technologies will deliver your successful digital transformation from the confusing range of available options, make sure they work smoothly within your estate without conflict and disruption.

Managed Services

We know service uptime is the key indicator of success

Organisations already rely on us to keep their systems up and running at peak performance. And because your business is global, so is ours. We keep solutions of many enterprises running smoothly using a combination of remote monitoring and management. You choose from the mix of proactive, preventative maintenance that optimises uptime and keeps your systems running smoothly, and our highly responsive incident resolution platform will take care of it.

Remote Monitoring Solutions

Most issues can be resolved remotely with our NOC

Remote monitoring and management of your solutions is the key to the highest levels of service uptime and cost efficiency.

We deliver this through our Network Operations Centre or NOC. Our platform enables us to identify, intervene and resolve most problems before you are even aware there is an issue, and to escalate for on-site resolution in line with your specified support process.

Our NOC provides 24/7 service, with no danger of issues falling between the cracks.

We are here to answer any questions. Let’s discuss how we can immediately help you achieve your goals.

Let's talk

Cloud Consulting

Ensure a successful cloud UC deployment

If you have made the decision to deploy Microsoft Teams, Cisco WebEx, Zoom or any number of collaborations and communications solutions you will need assistance and expertise to help you. Our expert cloud consulting services offer you the technical experience to establish and optimize your platforms across your organization.

Our experts can create a customized service to help you tackle any challenge. Whether it’s to plan, deploy, adopt, operate, evolve, or even upgrade your existing unified communications or collaboration platform, we will become your trusted advisor providing both strategic and technical expertise.